About Penn Marketplace

Learn how to use Penn Marketplace to request suppliers, submit invoices and payment requests, and manage procure-to-pay activities.

Penn Marketplace is Penn’s online procure-to-pay (P2P) system, providing a single platform to source goods and services, request new suppliers, submit non-PO invoices, and manage payment requests.

Penn Marketplace Access

Marketplace Shopper

Click Here to visit the BEN Helps Support Portal

Shopper Role Assignee Guide

Assignee User Guide

Assignee How To

Shopper Role Shopper Guide

Click Here to visit the BEN Helps Support Portal

Getting Started in Penn Marketplace

Whether you’re requesting a new supplier, preparing a Non-PO Payment Request, or approving payments, Penn Marketplace provides the tools to manage these activities throughout the procure-to-pay process.

  • New Supplier Requests
    • All new suppliers and payees must be added to Penn Marketplace before they can begin doing business with the University. Penn-paid faculty and staff can submit a request to add a new organization or individual to the system.
  • Preparers of Non-PO Payment Requests
    • A Preparer is a Penn-paid faculty or staff member who creates and submits Non-PO Payment Requests on behalf of a School or Center. There is no limit to the number of Preparers within a School or Center.
    • Preparers are responsible for ensuring that each Non-PO Payment Request is complete, accurate, and ready for submission.
  • Approvers of Non-PO Payment Requests
    • An Approver reviews and authorizes Non-PO Payment Requests for payment. Each Approver is assigned a dollar-level approval limit and may approve requests up to that amount for their assigned ORGs.
    • The University’s standard approval levels are:
      • $5,000
      • $50,000
      • $250,000
    • Approvers may also forward Non-PO Payment Requests as needed.
    • Before approving a request, Approvers are responsible for verifying that:
      • All information and supporting documentation are complete and accurate.
      • The request has a valid University business purpose.
      • The payment complies with all applicable University policies.

Training Resources and Support

Users who visit Penn Marketplace to perform a variety of other tasks associated with procure-to-pay functions have a wide range of support and resources available to them.

Quick Reference Guides and Videos are available on a range of Penn Marketplace topics.

Penn users also have access to a robust series of FAQs that have been categorized by several topics:  Preparers and Approvers, Non-P.O Payment Requests, Supplier Onboarding, and General Questions.

Supplier related inquiries can be directed to the team via SupplierSupport@upenn.edu.